At United Residential Properties, we
are committed to excellence in the development and management of
high-quality apartment homes. We believe we’re not just building
homes … we’re building neighborhoods. From Savannah to Atlanta and
throughout the Southeast, more and more people are living in the
neighborhoods of United Residential Properties.
Our mission is to provide a quality living experience that
encompasses exceptional customer service. By focusing on strong,
open communication and by providing extensive customer service
training, we can ensure an enjoyable living experience for our
residents.
We recognize the importance of high standards and competent,
friendly, and professional staff at each of our communities. It is
for this reason that each United Residential Properties employee
participates in an intense level of training that focuses on
customer service, communication skills, leasing, marketing, and
maintenance.
Our hands-on approach to management ensures our communities operate
efficiently. Our senior management teams provide valuable insight
and training to our employees. And, by conducting routine property
inspections, we’re certain to obtain a higher standard of community
operations.
To ensure we continuously provide excellent service to our
residents, we place importance on staying in tune with what our
residents need and want. It is for this reason that we survey our
customers at the time of their initial visit to our community, at
the time a service request is completed, as well as any time a
resident moves in or out of our community. The information gathered
through these surveys then becomes the foundation for continuous
improvement and ensured satisfaction.
SENIOR
MANAGEMENT
HENRY P. PERSONS, III
PARTNER
Mr. Persons currently serves as the President and Chief Executive
Officer of Murphey, Taylor, and Ellis, Incorporated in 1906, a
Macon Georgia based corporation specializing in commercial real
estate sales, leasing, and property management and development.
Prior to becoming President and CEO of Murphey, Taylor, and Ellis,
Mr. Persons held many positions at the company including Agent in
their Insurance Property and Casualty Division, Sales Associate in
the Residential Real Estate Division, Agent in the Commercial Sales
and Leasing Division, and Vice President and Head of the Commercial
Sales and Leasing Division.
Mr. Persons received his BS in Business Administration from the
Citadel in 1971 and is a Certified Commercial Investment Member
(CCIM) of the Commercial Investment Real Estate Institute.
In 1995 Murphey Taylor and Ellis, Inc. became an active partner in
a new venture to develop multi-family apartments. Mr. Persons’
responsibilities included site selection, area feasibility,
financial feasibility, and was involved in securing construction
and permanent financing and property management. From 1995 to
the present Mr. Persons has been involved in developing, owning and
managing over 5,500 multi-family apartment units in the states of
Alabama (Huntsville and Montgomery); Georgia (Augusta, Atlanta,
Columbus, Griffin, Lovejoy, Macon and McDonough); South Carolina
(Columbia, Greenville, North Charleston); and Tennessee
(Chattanooga and Knoxville).
In 2000 Mr. Persons formed a Management Company, United Residential
Properties, to manage their portfolio and third-party multi-family
apartments. Presently he oversees the company’s operations as
general partner.
SHANNON WALTON
PRESIDENT
Ms. Walton began her career at United Residential Properties during
its inception in 2000. During her tenure, she has
participated in the development of over 5500 units. Ms. Walton
directly supervises the daily operations of United Residential
Properties’ $350 million dollar multi-family real estate
portfolio. Her responsibilities include monitoring the annual
revenue collection, property operations, and financial reporting.
Ms. Walton strives to maximize annual income and control property
expenses through the effective development and training of her
property managers. It is also her responsibility to develop
and implement community business plans that strategically focus on
expense control, budgeting, trend analysis, forecasting, and
marketing. Ms. Walton determines the viability of new
development sites, works exclusively with architects, engineers,
construction management teams, and lenders to achieve the desired
proforma goals of the investors.
Prior to her position at URP, Ms. Walton was the Area Vice
President of RAM Partners, Incorporated in Atlanta, Georgia, where
she supervised the operations of 2000 multi-family units comprising
of $175 million dollars in real estate assets. While employed
with RAM, Ms. Walton successfully marketed and
managed new construction, lease-up communities while achieving
record setting occupancy goals.
Ms. Walton received a BBA in Marketing from Georgia College and
State University.
PERRY LLOYD
DIRECTOR OF MAINTENANCE
As United Residential Properties Director of Maintenance, Perry
Lloyd oversees a portfolio of 3,276 units. His primary
responsibilities include hiring, training, and providing technical
support to all on-site maintenance personnel. Perry developed
effective maintenance procedures and core training programs for
maintenance.
Perry oversees all capital improvement project procedures,
beginning with soliciting the bid and ending with the monitoring
and inspecting of the project for authorizing payments. This helps
provide United Residential with long-term economic property lives,
good marketability, and lower operating costs.
Perry is the liaison between construction and property
management. He conducts framing inspections and signs off on
buildings as they are turned over from construction to management.
He also provides a punch list to ensure the turnover goes as
smoothly as possible. Perry bridges the gap between management and
construction with his insights and valuable suggestions to both
sides.
Perry has sixteen years of experience in the maintenance field. He
has been with United Residential for five years. Prior to this, he
served as the Maintenance Support Manager for Merryland Residential
for six years and a Maintenance Director with Equity Residential
for one year. Perry is a Proctor for the EPA and can certify our
employees for proper refrigerant usage in-house. In addition, he is
a Certified Pool Operator.
Perry continues to educate himself by taking Certified Apartment
Property Supervisor classes. He also continues his education with
the goal of becoming a Certified Mold remediator. Perry
attended Vanderbilt University on a football
scholarship.
